The risk of communication breakdowns increases due to cultural and organizational differences grounded in the geographical distribution of the participants. Such breakdowns indicate general misunderstandings and a lack of shared meaning between participants. In this course, we address the complexity of building shared meaning. We examine the communication breakdowns that occurred in two globally distributed virtual teams by providing an analytical distinction of the organizational context as the foundation for building shared meaning at three levels. Also we investigate communication breakdowns that can be attributed to differences in life world structures, organizational structures, and work process structures within a virtual team.
In this course, participants learn to analyze reasons for team failure and offer strategic and tactical approaches to achieve team success. In addition, participants provide examples to demonstrate how leaders can integrate teams and teaming into their organization's strategic and tactical plans.